Terms & Conditions

A LEGAL DISCLAIMER

Welcome to TheLux Home Design. This website is operated by TheLux Home Design, under the brand TheLux Home Design (“we,” “us,” or “our”), based in Orlando, Florida.

These Terms and Conditions govern your use of our website, including its content, contact forms, and quote-request features. By using the website, you agree to these Terms to the extent permitted by applicable law.

WEBSITE PURPOSE

Our website provides information about our home design, decorative installation, renovation, and themed-room services. It also displays project photographs and design concepts and allows visitors to contact us about potential projects.

Website descriptions provide general information. The services available for a particular project depend on its location, scope, requirements, and our availability.

INQUIRIES AND QUOTE REQUESTS

When submitting an inquiry, you agree to provide accurate contact information and project details. You must be authorized to share any photographs, plans, or other materials you submit.

Submitting a form does not confirm a booking, reserve a project date, or create a contract for services. We may request additional information or a site assessment before providing a proposal.

Please do not submit passwords, financial account information, identification documents, or other sensitive information through our general inquiry forms.

ESTIMATES AND PROJECT AGREEMENTS

Preliminary estimates are based on the information available when they are prepared. Pricing and scope may change following measurements, material selection, site assessment, or other project-specific findings, subject to the applicable proposal or agreement.

The agreed scope, price, payment schedule, materials, timeline, responsibilities, warranties, and cancellation terms will be set out in a separate written project agreement.

If these website Terms conflict with a signed project agreement, the signed agreement governs the project, subject to applicable law.

SCHEDULING, PAYMENTS, AND CANCELLATIONS

Project dates and completion timelines are confirmed through the project agreement. Any dates discussed before that confirmation are provisional.

Deposits, payment deadlines, changes, cancellations, and refunds are governed by the applicable project agreement and legal requirements. These website Terms do not establish a standard deposit amount or make any payment automatically nonrefundable.

Submitting an inquiry does not obligate you to purchase services.

PROJECT IMAGES AND DESIGN CONCEPTS

Our website may display completed-project photographs alongside clearly identified design concepts, visualizations, or digitally staged images.

Images labeled as concepts or AI-generated illustrations are intended to communicate design possibilities and do not represent completed client projects.

Colors, textures, proportions, and lighting may appear differently on different screens. Illustrations and reference photographs do not guarantee an identical result. Final specifications and deliverables are determined by the project agreement.

Any use of your submitted photographs for our public portfolio or marketing requires separate permission, as described in our Privacy Policy.

WEBSITE CONTENT AND INTELLECTUAL PROPERTY

Website text, original photographs, graphics, and other materials are owned by TheLux Home Design or used with permission, except where otherwise indicated. Third-party trademarks, characters, and other protected materials remain the property of their respective owners.

You may browse the website and save information for personal consideration of our services. Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, republish, sell, or commercially reuse website content.

Ownership and permitted use of project-specific drawings, plans, or designs will be addressed in the applicable project agreement.

MATERIALS YOU SUBMIT

By submitting photographs, plans, messages, or other materials, you confirm that you have the necessary rights or permission to share them.

You authorize us to use those materials as reasonably necessary to review your inquiry, prepare a proposal, communicate with you, and provide agreed services. This authorization does not transfer ownership of your materials or automatically permit public publication.

Personal information is handled as described in our Privacy Policy.

ACCEPTABLE USE

You agree to use the website lawfully. You must not:

Submit fraudulent, unlawful, threatening, or infringing material.
Impersonate another person or misrepresent your authority over a property.
Attempt to gain unauthorized access to the website or its systems.
Introduce malicious software or interfere with website operation.
Use our forms to send spam or unsolicited promotions.

We may restrict access where reasonably necessary to address misuse or protect website security.

THIRD-PARTY LINKS AND SERVICES

Our website may link to external websites or include third-party tools and social media content. Those services have their own terms and privacy practices.

We do not control the availability or content of external websites. A link does not necessarily constitute an endorsement.

WEBSITE AVAILABILITY AND LIABILITY

We aim to keep website information accurate and current, but errors, interruptions, or outdated information may occur. We may correct website content or update its features.

To the extent permitted by applicable law, the website is provided on an “as available” basis without a guarantee of uninterrupted or error-free operation.

Nothing in these Terms excludes liability that cannot legally be excluded, limits mandatory consumer rights, or replaces obligations under a signed project agreement.

PRIVACY

Please review our Privacy Policy for information about how we collect, use, and disclose personal information.

Submitting a quote request does not, by itself, constitute consent to receive unrelated promotional messages.

GOVERNING LAW

These website Terms are governed by the laws of the State of Florida, subject to any mandatory protections that apply under other applicable laws.

If you have a concern about the website or these Terms, please contact us so we can attempt to resolve it.

CHANGES TO THESE TERMS

We may update these Terms as our website or business practices change. The revised version will appear on this page with an updated date. Additional notice will be provided where legally required.

Updates to these website Terms do not automatically change an existing signed project agreement.

CONTACT US

For questions about these Terms, contact:

TheLux Home Design
Orlando, Florida, United States
Email: info@theluxhomedesign.com